Cloud - Telephony
IBIZNET offers you the service of cloud hosted telephony that can help you grow your business. It is effortless, cost-effective, and runs through an internet connection. So, say goodbye to your phone bills and avail this amazing offer of cloud telephony to steam business communication.
// CLOUD TELEPHONY
Cloud based telephony works with the help of VoIP service providers. When you dial any number, the router converts the signal into data packets and transfers it to the internet. So, you can get connected to the exact number but with your internet. You can even get phone extensions for your company with the help of VoIP. Moreover, you can use your tablet, smartphone, and even laptop to dial the numbers. It is a modern and easy-to-use system that can help you save money. Also, you will have complete access to all the phone numbers dialled because they will be stored in the form of data packets in the cloud.
// OUR SERVICE
Here is what cloud telephony solutions offer to you:
1.
Inbound IVR: You get the complete functionality for inbound calls with number selection, voice responses, and queue management.
2.
Dialers method: With the help of our automated dialling, you can increase productivity and minimise the wait time for both agents and customers.
3.
Cloud based agent: With our cloud telephony system, you can monitor the performance with agent operation records.
4.
Post survey and feedback: To give your valued customers the best experience, the automated IVR will call to get feedback from them.
5.
Number selection: Make the most out of the IBIZNET outbound calling experience by choosing the numbers to simplify the calling process.
IBIZNET IS ONE OF THE MOST REPUTED CLOUD TELEPHONY PROVIDERS THAT PROVIDES THE BEST COMMUNICATION FOR YOUR BUSINESS. YOU CAN SWITCH ANYTIME YOU WANT AND ENSURE REMOTE WORK, COST-EFFECTIVE CALLING, BOOSTED PRODUCTIVITY, AND THE VALUE OF CUSTOMER EXPERIENCE.
IS CLOUD TELEPHONY SERVICE NECESSARY FOR YOUR BUSINESS?
Do you need the help of hosted telephone system? Of course, you do. No matter your business, you will receive dialling numbers because there is no change in the on-site phone system. When you are on a budget or a startup, or a small business, you need the maximum help. We ensure that with cloud telephony, you will be able to control those hectic phone bills. The experience is much better, and you can have the best connection no matter where you call. It is perfect for companies who want to break the global barrier and expand.
Any business of any size can enjoy the benefit of having this amazing calling system that will boost the efficiency of your business. You can set up your contact centre, do thousands of calls, and so much more on a single portal.
WHAT VALUE DO YOU GET WITH IBIZNET CLOUD TELEPHONY FOR YOUR BUSINESS?
We are one of the top cloud telephony companies that allow your business to experience the modern way of communication. With the help of our service, you can combine automatic call distribution for outgoing calls. It will increase the agents' efficiency and have a more blended call centre. Also, no matter what help you need, our team is just a call away. Even after we set up everything for you, we ensure our support so you can get the best communication with your customers and clients. Here is the value that is part of our exceptional services.
QUICK SETUP
No more wait time because we install the cloud call centre in minimal time. So, you can continue your operations without spending any more time.
CALL MANAGEMENT SOLUTION
In the portal, you can access the call records, audios, routing, and all the essential features we provide our clients in their cloud access.
AGENT MANAGEMENT PORTAL
The same portal access allows you to monitor the agent's performance regularly through call records and customer feedback.
SUPERIOR QUALITY
Get the best and top-of-the-line quality service that will meet your business's personalised needs once you select us for your company.
APPLICATION INTEGRATION
We also provide add-on application integration features, where you can connect the telephony system with your important applications.
ZERO INVESTMENT
You won’t require any infrastructure investment to make for the cloud telephony to implement for your business operations.
IBIZNET BENEFITS OF CLOUD TELEPHONY SERVICE INCLUDE:
- Get complete ownership with cloud control
- Auto attendant and call forwarding feature
- Advanced interactive voice response for customer service
- Call recording for safe and secured quality service
- No hidden costs of maintenance after setup
- Low cost of running the phone system in your business
- Quick and easy implementation for the entire phone service
- Scalability for your business with increased productivity
- Integrated communications on one cloud platform
- Number masking and advanced call routing
- Get reports and insights with cloud telephony
